Consulting

Practical AI consulting from the builder of Samantha

For medical practices and teams building AI products.

Samantha is a production voice agent built to handle real medical-practice calls. Samantha's builder has 20 years of engineering experience and designed and implemented its telephony, real-time speech, scheduling workflows, and the data pipelines that protect PHI throughout the call. The system also includes safety guardrails that check model actions against real patient and scheduling data before anything can reach the schedule. That hands-on experience is the basis of consulting work for medical practices and teams building AI products.

Samantha was developed with input from a physician advisor who helped inform its medical-practice workflows and safety boundaries.

Where Samantha’s experience can help

Consulting is focused on a specific decision, architecture problem, or implementation challenge.

Decide what to automate

Review phone and front-desk workflows, identify where AI can genuinely save time, and determine which tasks should continue to involve staff. This can include vendor evaluation, workflow design, rollout planning, and staff training.

Build voice AI that behaves predictably

Design or improve telephony, real-time speech, interruptions, tool calling, scheduling integrations, and safety guardrails. Testing can include both automated checks and live end-to-end calls.

Protect PHI across the pipeline

Map where patient information travels and design appropriate controls around BAAs, service configuration, access, staff notifications, logging, redaction, and retention.

How it works

Engagements start with a short call to understand the problem, followed by a written scope with a fixed price or a capped number of weeks. Work can range from a one-day architecture or vendor review to a focused implementation project. The scope, deliverables, and any access requirements are agreed upon in advance, and each engagement ends with clear documentation. If an engagement requires access to protected health information, a BAA is signed before that access is provided or work begins.

Recommendations are not influenced by vendor commissions or referral fees. Security and HIPAA guidance is technical and does not replace advice from legal counsel or a compliance officer.

Hear Samantha for yourself. Call the demo line at (360) 726-2645 to experience the voice, timing, and call handling behind this consulting work.

Book a 15-minute call

Or email info@samantha-medical.com with a few lines about what you are working on.