Samantha answers after hours, steps in when your front desk is busy, and follows up with referred patients to get visits booked.
See Samantha answer, verify, book, and brief the front desk in an 80-second demo call.
80 seconds. Best with sound.
How it works
Samantha works with Samantha Hub from day one. Calendar sync and direct EMR integrations are available on request.
After hours, on a busy line, or on a callback list. Samantha answers on the first ring, every time.
Returning patients are recognized by caller ID and confirmed by name and date of birth. New callers are registered on the spot.
Books, changes, or cancels against live availability, takes a message for staff, or tells an emergency caller to hang up and dial 911.
Every call is logged in Samantha Hub, and a briefing of the night's calls is waiting when the office opens.
What she does
After hours or during busy stretches, Samantha answers, schedules, and leaves your staff a clean record.
Samantha books only against real provider availability, reads the slot back before committing, and never double-books. Confirmed visits land in Samantha Hub and, when connected, your existing calendar.
Returning patients are recognized by verified caller ID and confirmed by name and date of birth. New callers can register and schedule in the same call.
Callback requests, staff questions, and refill notes are captured cleanly. Notifications stay zero-PHI; message content stays in Samantha Hub.
Every call is screened for emergencies before Samantha responds. Urgent callers are directed to 911 or, when configured, connected to on-call staff.
Booking caps, identity checks, rate limits, and data validation are enforced by software, not left to a language model's judgment.
Samantha schedules and relays. She never gives medical advice, interprets results, or makes clinical or billing decisions.
Hand Samantha a referral list and she can introduce the practice, verify the patient, register them, and book the first visit. How referral outreach works.
Overnight calls land in an authenticated briefing with urgency, recording, transcript, and any incomplete tasks flagged.
Patients can text the practice line, and Samantha can place reminder or follow-up calls with the same identity checks and zero-PHI staff notifications.
Try her
Call the demo line for Cedarview Family Medicine. Book a visit, reschedule, or leave a message.
Use a made-up name and date of birth when Samantha asks. Please don’t share real patient information.
📞 (360) 726-2645Demo calls are limited to a few minutes and a few calls per number per day.
Book a visit with Samantha and it appears here within a few seconds. Only a first name and last initial are shown, and the calendar is cleared every night.
Safety & trust
Healthcare calls carry protected health information. Samantha is engineered around that reality.
HIPAA-minded architecture. Protected health information runs only on HIPAA-eligible, BAA-covered infrastructure. Non-compliant configurations refuse to start.
Zero-PHI notifications. Staff notifications say only that a message exists. The content stays behind an authenticated console, so no patient information rides in a text message.
Identity before information. No appointment details are shared or changed until the caller confirms their full name and date of birth.
Redacted logs, bounded retention. Logs never reproduce caller speech or full phone numbers. Records are retained only as long as the practice requires.
Honest by design. Samantha never claims an appointment is booked or cancelled unless the scheduling system confirmed it. When she is unsure, she says so and takes a message.
Works with or without an EMR connection. Samantha Hub gives every practice scheduling, messages, and overnight briefings from day one. Calendar sync and direct EMR integrations are available on request.
Talk to us
Book 15 minutes to ask about pricing, fit, the BAA, or anything the demo line did not answer. No slides, no pressure.
Book a 15-minute callBooking opens Google Calendar. Pick a time and the invite is sent to you.
Prefer email? Write to jeffrey@samantha-medical.com and we will reply within one business day.
For your staff
Practice staff can install Samantha on their phone for one-tap access to Samantha Hub: turn the line on or off, place calls, and read the overnight briefing. It installs from the browser - nothing from an app store.